The Tarjeta Sanitaria (Spanish health card) is your key to the Spanish health system. This blue or green card gives you access to free doctors, hospitals and emergency treatment. But how do you get it? Here is the complete guide.
What is the Tarjeta Sanitaria?
The Tarjeta Sanitaria is your identity card within Spain's public health system.
What it is:
- A plastic card (credit-card sized)
- With your name, photo and number
- Valid for 5 years
- Similar to the German Krankenversicherungskarte (health insurance card)
What it lets you do:
- Free GP consultations
- Free referrals to specialists
- Free A&E treatment (Urgencias)
- Free hospital treatment
- Reduced-price medication (30-60% discount at pharmacies)
Who can get one:
- EU citizens (if registered and socially insured)
- Non-EU citizens with a valid residence permit (Visa/TIE)
- Employees (automatically)
- Self-employed people (if registered)
- Unemployed people (if registered)
Who cannot get one (and must use private insurance):
- Tourists (no registration)
- Temporary visitors without a work permit
- People without legal status
Tip
The Tarjeta Sanitaria is essentially gold as an expat. With this card you pay nothing for GP visits. Get it as quickly as you can.
Requirements and Documents
Before you can apply for the Tarjeta Sanitaria, you need a set of documents. Here is the complete checklist.
Required documents:
-
Valid passport or national ID card
- EU citizens: EU passport or ID card
- Non-EU: valid passport (at least 6 months remaining)
- Copies: 2 copies of front and back
-
Empadronamiento (registration certificate)
- "Certificado de empadronamiento"
- From the Ayuntamiento (town hall)
- Proves that you live on Mallorca
- THIS IS CRITICAL - you need this FIRST
- Cost: free or 5 EUR
- Time: 1-3 days after application
-
NIE (Número de Identidad de Extranjero) or ID number
- EU citizens: your passport number
- Non-EU: you need a separate NIE
- Can be applied for at the same time
- You bring it with you or obtain it there
-
Social security number (Número de Afiliación)
- This is the complicated number
- You need it to apply for the Tarjeta Sanitaria
- It is assigned to you when you are employed
- Or when you register as self-employed
- Your employer applies for this on your behalf
- If self-employed: you go to the Tesorería de la Seguridad Social yourself
-
Proof of address (optional but helpful)
- Rental contract
- Electricity bill
- Bank statement with your address
- Proves that you actually live there
Summary - the critical sequence:
- Passport
- Empadronamiento (from the Ayuntamiento)
- Social security number (from employer or apply yourself)
- Apply for Tarjeta Sanitaria (at the Centro de Salud)
Step by Step: How to Get the Card
Now for the practical steps. These are the exact actions to take.
STEP 1: Empadronamiento (1-2 days)
This is the first thing to do. Nothing works without the Empadronamiento.
What you need:
- Valid passport
- Rental contract (or property deed)
- Electricity or water bill (proof of address)
- Completed form (often available at the town hall or online)
How to do it:
- Go to the nearest Ayuntamiento (town hall)
- In Palma: Carrer Almudaina, 8
- Or the one closest to your address
- Say: "Quisiera empadronarme" (I would like to register)
- They give you forms
- Fill in the forms and submit your documents
- Fees: free or 5 EUR
Result:
- You receive the "Certificado de empadronamiento"
- This is an important document - make several copies
- Time: 1-3 days, often on the spot
Tip: Many town halls offer online appointment booking. This is faster.
STEP 2: Social security number (Número de Afiliación) - 1 week
This is the most complicated part. The number is assigned to you when you are registered.
If you are EMPLOYED:
- Your employer does this for you automatically
- They register you with the Seguridad Social
- They give you your Número de Afiliación
- You do not need to do anything except wait
- Time: 1-2 weeks after starting work
If you are SELF-EMPLOYED (Autónomo):
- Go to the "Tesorería de la Seguridad Social"
- Address in Palma: Carrer de Miquel Ferrà, 4
- Phone: +34 971 123 456 (or Google "Tesorería Palma")
- Bring: passport, Empadronamiento, tax number (NIE)
- Say: "Quiero darme de alta como autónomo" (I would like to register as self-employed)
- They give you forms
- Fill in "Modelo 1" (self-employment registration)
- Pay the first monthly contribution (approx. 250 EUR, but depends on income)
- They give you your Número de Afiliación immediately or by post
If you are UNEMPLOYED:
- You receive the number automatically from the employment agency
- Register with the SEPE (Servicio Público de Empleo)
- They give you your Número de Afiliación
RESULT: Your Número de Afiliación
- 12-digit number
- Format: XX XXXXXXXXXX
- Write it down several times
- This is your most important document for the Tarjeta Sanitaria
IMPORTANT: Without this number you cannot get the Tarjeta Sanitaria. It is the gatekeeper.
STEP 3: Applying for the Tarjeta Sanitaria (1-2 weeks)
Now that you have the key documents, you can finally apply for the card.
What you need:
- Valid passport (original + 2 copies)
- Certificado de empadronamiento (registration certificate)
- Número de Afiliación (social security number)
- Forms (usually provided there)
Where to go: Centro de Salud
- In your residential area
- Google: "Centro de Salud [your district] Palma"
- Opening hours: usually 8:00-20:00
Major centres in Palma:
- Centro de Salud Campus Llarg
- Centro de Salud Sindical
- Centro de Salud Ballester
How to do it:
- Go to the Centro de Salud
- With all documents
- Preferably in the morning (shorter wait)
- Go to the counter (Mostrador)
- Say: "Quiero solicitar una Tarjeta Sanitaria" (I would like to apply for a Tarjeta Sanitaria)
- They give you a form
- Fill in the forms
- Usually "Solicitud de Tarjeta Sanitaria"
- Asks for: name, date of birth, social security number
- Submit documents
- They tell you the collection date
- Payment: FREE
- You pay nothing!
Result:
- You receive a receipt with a date
- The Tarjeta Sanitaria is produced (1-2 weeks)
- You are notified when it is ready
- You collect it (or it is sent by post)
STEP 4: Collecting the Tarjeta Sanitaria (1-2 weeks after applying)
After 1-2 weeks your card is ready.
How to collect it:
- You receive a letter or SMS
- "Tu tarjeta está lista" (Your card is ready)
- Go back to the Centro de Salud
- Bring: passport and receipt from your application
- They give you the card
What you receive:
- Plastic card in blue or green
- With your name, photo, number
- Valid for 5 years
- With a chip (for modern terminals)
IMPORTANT:
- Never give the card to anyone else
- The number is your social security ID
- Do NOT share it online
- ALWAYS bring it to doctor's appointments
Total time: 3-4 weeks from start to collection
Social Security (Número de Afiliación)
The Seguridad Social is not just for health - it is your key to everything.
What is the Seguridad Social?
- Spain's social security system
- Combines: unemployment insurance, pensions, disability, health
- Spain's largest insurer
Your Número de Afiliación:
- 12-digit number
- Format: YY XXXXXXXXXX
- Example: 12 123456789AB
- You receive it when you start work or register as self-employed
Where to find the number:
- On your employment contract
- In the confirmation from your employer
- On a letter from the Tesorería de la Seguridad Social
- On the back of your Tarjeta Sanitaria
What it lets you do:
- Health care (Tarjeta Sanitaria)
- Unemployment insurance (Paro)
- Pension insurance
- Disability insurance
- Maternity/paternity benefits
- Occupational disability cover
Tip
Save your Número de Afiliación in multiple places: a note on your phone, a password manager, with your passport. You will need it all the time.
Duration and Costs
How long does everything take in total?
| Step | Duration |
|---|---|
| Empadronamiento | 1-3 days |
| Social security number | 1-2 weeks (employees), immediate (self-employed) |
| Applying for the Tarjeta Sanitaria | 1-2 weeks after the number |
| Collecting the Tarjeta Sanitaria | Immediately after notification |
| TOTAL | 3-4 weeks |
How much does it cost?
- Empadronamiento: free or 5 EUR
- Social security number: free (employees), 250 EUR/month (self-employed)
- Tarjeta Sanitaria: FREE
- TOTAL: 0-5 EUR (except for self-employed, add 250 EUR/month)
Tip: If self-employed, the 250 EUR/month covers your complete social security (health + pension + everything).
What You Can Do with It
Once you have the Tarjeta Sanitaria:
Immediately:
- Go to the Centro de Salud
- Choose a GP
- Book your first appointment
- Everything is free
When you are ill:
- Call your GP
- Get an appointment
- Go with your Tarjeta Sanitaria
- Free treatment
If you need a specialist:
- Your GP gives you a referral
- You go to the specialist (with the referral)
- Free
In an emergency:
- Go to A&E (Urgencias)
- Give your Tarjeta Sanitaria at reception
- Treated free of charge
For medication:
- Go to the pharmacy (Farmacia)
- Give the prescription from the doctor and your Tarjeta Sanitaria
- You pay only 30-40% (the rest is free)
Common Problems and Solutions
Problem: I cannot get my social security number
Solution:
- Contact your employer: "¿Dónde está mi número de afiliación?" (Where is my number?)
- If self-employed: go to the Tesorería de la Seguridad Social
- If there is a long delay: contact the HR department
Problem: My Tarjeta Sanitaria has not arrived
Solution:
- Go back to the Centro de Salud
- Say: "¿Dónde está mi tarjeta?" (Where is my card?)
- They can check the status
- Sometimes it takes 3-4 weeks, not 2
Problem: I have lost the card
Solution:
- Go to the Centro de Salud immediately
- Say: "He perdido mi tarjeta" (I have lost my card)
- They can issue a duplicate
- Takes 1 week
- Cost: free or 5 EUR
Problem: The Tarjeta Sanitaria does not work at the doctor's
Solution:
- The doctor often says: "El sistema no funciona" (The system is not working)
- Give your social security number verbally
- Go to the Centro de Salud later to check
- Sometimes the system just needs updating
Problem: I am now working in Germany - do I still need the Tarjeta Sanitaria?
Solution:
- If you are staying (returning regularly): yes
- If you are moving permanently: deregister
- Contact the Centro de Salud: "Quiero dar de baja" (I would like to deregister)
Warning
Do not lose your Tarjeta Sanitaria and do not give it to anyone else. With this card someone could impersonate you at the doctor's. Treat it like a credit card.
Summary - Your Action List
Tomorrow:
- Book an appointment at the Ayuntamiento (Empadronamiento)
- Collect your rental contract and electricity bill
This week:
- Go to the Ayuntamiento
- Get the Certificado de empadronamiento
- Ask your employer for the social security number
In 1-2 weeks:
- Receive the social security number
- Go to the Centro de Salud
- Apply for the Tarjeta Sanitaria
In 3-4 weeks:
- Receive notification (SMS or letter)
- Go back to the Centro de Salud
- Collect the card
- Choose a GP
- Make your first appointment
Result: You have access to the Spanish health system - free of charge or at minimal cost!
Key takeaway: The Tarjeta Sanitaria is the most important thing you need as an expat after the NIE. With this card you save hundreds of euros a year. Also read about the different health insurance options on Mallorca. Make it a priority!